DELIVERY

THE TRANSPORTATION OF YOUR PACKAGE

The company that owns and is in charge of transportation (hereinafter "the carrier") is TRANSPORTES BUYTRAGO ANDALUCIA, S.A. (CIF A78496627), registered in the Mercantile Registry of Madrid, to 8093 general 7021 Section 3, folio 171, sheet 77819, inscription 1ª, with registered address at 28906 Getafe (Madrid), Galileo Galilei Avenue, 6, and email address: buytrago@buytrago.es.

You can also use the company TRANSPORTES OCHOA S.A. Of Spanish nationality, whose main activity is the transport and logistics of goods, C.I.F. A-80.453.749, registered in C / Virgen del Buen Acuerdo, 5. C.P. 50014 Zaragoza (Spain). Telephone: +34 902 44 11 44. Fax: +34 976 76 72 54. E-mail: ochoa@ochoa.es, Registered in the Mercantile Registry of Zaragoza to volume 103, general section 35, section 3 of the Companies Book, folio 132, Sheet 249th, inscription 1st, dated February 4, 1996. Transportation Card: Class and Scope: OT. Card Number: 10175963-1

THE DELIVERY TIME

Delivery time may vary depending on the products you wish to buy. Normally the delivery time is 2 to 5 working days in the peninsula and 7 to 14 working days in the islands, depending on if it is available in our warehouses. Do not hesitate, we will do everything possible so you can have your purchase as soon as possible.

When your order leaves our premises an email will be sent to the e-mail address that you have provided in the registration form, informing the situation of the same.

SCOPE OF SALE

The sales area of ​​this website is all over Spain Peninsular, Canary and Baleares Islands, Andorra and Peninsular Portugal.

DELIVERY

The carrier will try to deliver the order twice at the address you have indicated. If after these two attempts the delivery is not possible we will contact you to be able to give a solution.

If after 10 days we can not contact you we will understand that you wish to withdraw from the contract and we will give the same as resolved.

We will refund the price paid as soon as possible by setting a maximum period of 30 days to do so. In this case we will be able to deduct from the refund the expenses caused by transportation, administrative expenses and the termination of the contract.

José Tormo SL will send the orders within the deadline established on our website, or where appropriate, in the confirmation email of the order that will receive when it ends.The delivery time of products can be increased by the following circumstances: custom or customized orders,  specific circumstances (availability), circumstances by delivery area (times of delivery company in the delivery area, areas classified as conflicting), special Circumstances of your home (if you did not inform José Tormo SL of this and the product could not be delivered will be of charge of the buyer the expenses of transport of the return and those that have been because of the personification of the product).